AI phone receptionistAI 电话前台

Never miss another call. 再也不会漏接一通电话。

SwiftFront answers every call for your business — 24/7, in English and Chinese — taking bookings, orders and questions in a natural voice, so your team never has to stop what they're doing. SwiftFront 全天候为你的门店接听每一通来电,中英文都能说,自然对话完成预订、下单和答疑,让你的员工不必再放下手头的工作去接电话。

★★★★★ Already answering calls for independent hotels across the UK 已在为英国多家独立酒店接听来电
1 / 3
of calls to small businesses go unanswered打给小商家的电话有三分之一无人接听
24/7
every call answered — nights, weekends, rush hour全天候接听 — 深夜、周末、高峰期都不漏
< 1
ring before SwiftFront picks up, every time响铃不到一声,SwiftFront 即刻接起
How it works工作原理

Live in a week — no new hardware, no new phone number.一周内上线 — 无需新设备,也不用换号码。

SwiftFront connects to the phone line you already use. Missed or overflow calls are answered instantly, day or night.SwiftFront 直接对接你现有的电话线路,漏接或占线的来电都能被即时接起,白天黑夜都一样。

1

We learn your business了解你的业务

Menu, room types, prices, opening hours, common questions — we build SwiftFront's script around exactly how you work.菜单、房型、价格、营业时间、常见问题 — 我们按你真实的运营方式定制 SwiftFront 的话术。

2

Connect your line接入电话线路

Forward your number, or let SwiftFront pick up only when you're busy. Set up takes minutes, not months.把号码转接给 SwiftFront,或只在你忙碌时由它代接。几分钟完成设置,不用等上几个月。

3

Bookings land with you订单直接到你手上

Every booking, order and message arrives by SMS, email or straight into your system — with a full call summary.每笔预订、订单和留言都会通过短信、邮件或直接进入你的系统 — 还附带完整通话摘要。

What SwiftFront doesSwiftFront 能做什么

A front-desk that never clocks off.一位永不下班的前台。

Answers 24/7全天候接听

Nights, weekends and holidays included — no voicemail, no missed revenue.深夜、周末、节假日照常 — 没有语音信箱,也不再流失生意。

Speaks 30+ languages会说 30+ 种语言

Greets each caller in their own language and switches automatically mid-call — perfect for diverse local customers.用每位来电者的母语打招呼,并在通话中自动切换 — 特别适合多元的本地客群。

Takes bookings & orders接受预订与下单

Reservations, tables, takeaway orders and appointments — captured and confirmed on the call.订房、订桌、外卖点单、预约到店 — 都能在通话中完成并确认。

Answers questions回答常见问题

Opening hours, prices, parking, allergens, directions — no question left waiting.营业时间、价格、停车、过敏原、路线 — 每个问题都不会被晾着。

Never gets flustered永远不慌不忙

Ten calls at once? SwiftFront handles every one at the same calm, on-brand standard.十通电话同时打进来?SwiftFront 每一通都保持同样从容、贴合你品牌的水准。

Full call summaries完整通话记录

See who called, what they wanted and what SwiftFront did — every conversation logged.谁来过电话、想要什么、SwiftFront 做了什么 — 每通对话都有记录可查。

Languages支持语言

Answers callers in their own language.用客人自己的语言接听。

SwiftFront greets and understands each caller in the language they speak — and can switch automatically mid-call. A few of the languages it handles:SwiftFront 能用每位来电者的语言打招呼、听懂对方,还能在通话中自动切换。它支持的部分语言:

🇬🇧English 🇨🇳中文 Mandarin 🇭🇰廣東話 Cantonese 🇵🇱Polski Polish 🇮🇳ਪੰਜਾਬੀ Punjabi 🇵🇰اردو Urdu 🇧🇩বাংলা Bengali 🇻🇳Tiếng Việt Vietnamese 🇹🇭ไทย Thai 🇹🇷Türkçe Turkish 🇷🇴Română Romanian 🇸🇦العربية Arabic 🇪🇸Español Spanish 🇫🇷Français French 🇮🇹Italiano Italian 🇵🇹Português Portuguese + many more on request+ 更多语言按需开通
Built for适用行业

If your phone rings while you work, SwiftFront is for you.只要你一边干活电话还一边响,SwiftFront 就是为你而做。

Any local business that lives on its phone line — and loses money every time it can't pick up.任何靠电话做生意的本地商家 — 每接不起一通,就少赚一笔。

🏨Hotels & B&Bs酒店 / 民宿 🍜Restaurants餐馆 🥡Takeaways外卖店 💅Nail salons美甲店 💆Massage & spa按摩 / SPA 💇Hair & beauty美发美容 🦷Clinics & dentists诊所 / 牙科 🚗Garages & services汽修 / 服务
Real results真实成效

Hotels already trust SwiftFront at the front desk.已经有酒店把前台交给了 SwiftFront。

Boutique hotel精品酒店
Independent · Lake District独立经营 · 湖区
“Calls used to ring out whenever we were serving guests. Now every enquiry is answered and half of them turn into bookings before we've even seen the phone.” “以前只要在招呼客人,电话就没人接。现在每通咨询都有人应答,还没等我们看到手机,其中一半就已经变成了订单。”
0missed calls漏接来电
24/7coverage全天候接听
Countryside hotel乡村酒店
Independent · North West独立经营 · 英格兰西北
“SwiftFront takes room enquiries in both English and Chinese, day and night. It's like having an extra receptionist who never takes a break.” “SwiftFront 白天黑夜都能用中英文接待房间咨询,就像多了一位从不休息的前台。”
2languages接待语言
<1ring to answer响铃即接

Illustrative figures — replace with your own verified metrics before publishing. 示意数据 — 正式上线前请替换为你自己核实过的真实数字。

FAQ常见问题

Questions, answered你可能想问的

Will callers know it's an AI?来电的人会知道这是 AI 吗?

SwiftFront sounds natural and friendly, and we can introduce it however you prefer. Most callers simply get their question answered and their booking made.SwiftFront 的声音自然友好,介绍方式也可以按你的喜好设定。大多数来电者只是顺利问到答案、完成了预订。

Do I need to change my phone number or buy hardware?需要换号码或买设备吗?

No. SwiftFront works with your existing number — you simply forward calls, or forward only the ones you can't get to.不需要。SwiftFront 直接用你现有的号码 — 你只需转接来电,或只把接不起来的那些转给它。

What happens to bookings SwiftFront takes?SwiftFront 接到的订单怎么处理?

They come straight to you — by SMS, email, or into your booking system — with a summary of the call. Nothing gets lost.会直接送到你手上 — 通过短信、邮件或进入你的预订系统 — 并附上通话摘要,绝不遗漏。

Can it handle busy periods and multiple calls?能应付高峰期和多通电话吗?

Yes — SwiftFront answers many calls at once, so no one waits on hold even at your busiest.可以 — SwiftFront 能同时接听多通电话,即使最忙的时候也没人需要排队等待。

How much does it cost?费用是多少?

Pricing depends on your call volume and setup. Book a demo and we'll put together a plan that fits your business.费用取决于你的通话量和配置方式。预约一次演示,我们会为你的门店量身出一份方案。

Book a demo预约演示

Hear SwiftFront answer your first call.亲耳听听 SwiftFront 接起你的第一通电话。

Tell us about your business and we'll set up a live demo — no commitment, no setup fee to try it.告诉我们你的门店情况,我们会安排一次现场演示 — 免费试用,无需承诺。

We'll reply within one business day. Your details are never shared. 我们会在一个工作日内回复,你的信息不会外传。

Thank you!已收到,谢谢!

We've got your request and will be in touch within one business day to arrange your live demo.我们已收到你的预约,会在一个工作日内联系你安排现场演示。